Refund & Returns Policy

We issue refunds on our products on the following terms :

1. Full refund within 48 Hours, if the customer received an unusable license –
( but first must contact our support) to determine that the license is not working due to the license itself and not by some other means (faulty installation, the wrong product installed, or corruption of system files, etc..)

2. Full refund within 30 days, if the customer did not receive a license at all, via Email.

3. Full refund within 7 days, if the customer is having problems with the license, after activating it.

4.NO REFUND if the customer received a working license

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To receive a refund, the buyer has to contact us via e-mail:
Orders@keys-galaxy.com

The refund is issued on the same payment method used during the purchase

keysgalaxy.com reserves the right to check the product key for Activation details within seven calendar days. If the test reveals that the product key has already been activated, after the purchase, keysgalaxy.com has the right to refuse a refund, since the purchased service has been provided as agreed.

If you have any questions about our Returns and Refunds Policy, please contact us at
contact@keys-galaxy.com